Additional terms and conditions of use.
NATALIA SERPOVSKAIA PREDUZETNIK SUBOTICA, hereinafter referred to as the Lessor, leases a vehicle to the Lessee, hereinafter referred to as the Lessee, whose details are indicated on the first and last pages of the Vehicle Lease Agreement, under the following conditions:
- The Lessee personally signs the vehicle lease agreement and thereby agrees both to the provisions of the agreement and to the conditions specified in this clause:
– that he accepts the prices and other rental conditions specified in the current price list as an integral part of this agreement, that he is at least 21 years old for rental categories from A to E and that he has had a valid driver’s license for at least 2 years
– receive the vehicle in good condition with all accompanying accessories and vehicle documents.
– return the rented vehicle within the agreed time or earlier at the request of the Lessor.
– to extend the agreed period of use of the vehicle, request the consent of the Lessor 48 hours before the end of the vehicle return period. In case of delay in returning the car for more than one hour, the Lessee shall pay the Lessor the rent for the next day. In case of uncoordinated extension of the car rental period, a fine of 12,000 dinars shall be charged.
– to stop driving immediately in case of failure of the odometer during operation and inform the Lessor of the failure of the odometer in the fastest possible way.
– if upon returning the vehicle it is discovered that the odometer is damaged, pay the Lessor a lump sum of 1,000 kilometers at a price of 10 dinars/km for each day of use of the car.
– properly maintain and store the vehicle during operation
– that the rented vehicle is not used under the influence of alcohol or drugs, for illegal purposes, for driver training, for the carriage of goods or passengers for a fee, the carriage or towing of other vehicles, trailers or parts thereof, for participation in motorsports, and also to use the vehicle only for personal needs, and not to rent it out or lease it out for temporary use to a third party, to drive the vehicle yourself or a person authorized by you in the rental agreement, provided that this person is at least 21 years old and has at least 2 years of driving experience, has a valid driver’s license and is registered as another driver in the vehicle rental agreement.
– not to load the vehicle with people or objects in excess of the permissible load capacity.
– not to use the rented vehicle abroad without the consent of the Lessor. It is prohibited to drive cars to Albania, Kosovo, Turkey, Russia, Ukraine, Belarus
– without the consent of the Lessor, do not replace parts, units or devices on the vehicle.
– bear the costs of used fuel, toll roads and paid parking.
– do not transport animals in the car without the consent of the Lessor.
– all fines for parking, utility, administrative and traffic violations issued during the rental of the car are the responsibility of the Lessee. Loss of keys is also paid in full by the Lessee.
The Lessor strictly adheres to the service intervals recommended by the car manufacturer, since failure to comply with them leads to loss of the warranty on the car.
For these reasons, the Lessee is obliged to immediately and without delay inform the office of the Lessor that ANY warning signal lights up on the control display or on the on-board computer of the rented car in order to intervene in the vehicle.
If the Lessee ignores this warning and does not inform the office of the Lessor, he will bear the full penalty for the loss of the manufacturer’s warranty or damage to the rented car.
- In the event of non-compliance by the Lessee with the conditions of Art. 1, he undertakes to compensate the Lessor for any damages incurred as a result, the amount of which is determined by the Lessor.
- The Lessor is not responsible for non-working lighting devices. The tenant must make the replacement at the car service himself..
- The tenant is obliged to make a deposit when renting a vehicle. The deposit is paid in cash. The amount of the deposit depends on the group of the rented car and the rental period. The minimum deposit amount is 200 euros in dinar equivalent.
The lessee is required to pay the full cost of the car rental upon receipt of the car.
- The lessee is obliged to pay all fines and traffic violations arising from improper use of the vehicle, including fines for illegal parking, that occurred during the rental period.
The renter pays for excess mileage at a cost of 0.13 euros (or 15 rsd) for each kilometre driven in excess of the established limit.
Persons aged 21 to 25 years pay a young driver fee of 3,000 dinars per rental for the rental of permitted groups of vehicles. Persons aged 70-75 years pay a senior driver fee of 3,000 dinars per rental for the rental of permitted groups of vehicles.
- The rental price includes insurance for damage caused to third parties, within the limits established by law. Cars are insured under CASCO (CDW). In the event of an insured event, the Lessee must: cover the amount of the insurance company’s franchise – at least 200-300 Euro (in accordance with the CASCO (CDW) agreement, to open the franchise (consider the fact of damage) from the deposit made. Have a police report on the fact of damage caused to the car. The Lessee is responsible for possible damage to the car. The insurance company has the right to increase the percentage of partial participation of the client to 100% if the damage occurred as a result of speeding, as well as traffic violations, driving under the influence of alcohol, etc.
- The rental price does not include the following risks:
Damage to the rented vehicle as a result of a traffic accident: in the event of a traffic accident involving the rented vehicle, without calling the police, recording the accident by the police and drawing up a police report, the Lessee pays for all damage to the rented vehicle.
Damage to the rented vehicle outside of a registered traffic accident (damage in the parking lot, etc.).
CASCO insurance (CDW) does not cover tires and wheels, glass, mirrors of the car, damage to the interior, loss of keys and documents, refueling with another type of fuel and the chassis. When applying for extended FCDW insurance at a price of 5 euros per day in dinar equivalent, you can insure damage to tires and glass of the car. FCDW insurance does not cover damage to the interior, refueling with another type of fuel, loss of keys and documents for the car and the chassis.
Disability (partial or total) death of the driver and passenger of the rented vehicle resulting from an accident.
- The Lessee is liable for damage caused to the rented vehicle, as well as for damage caused due to non-use (the condition of the car during repairs).
The amount of financial loss of the Lessor caused by non-use (downtime) is determined in the amount of the daily rental of the car according to the current price list for the contractual group of cars.
- DAMAGE TO THE VEHICLE
The Lessee must report any damage to the vehicle during the rental period, regardless of whether it occurred as a result of a traffic accident or not, to the Lessor and fill out a special accident report, report the accident and damage to the competent police, not leave the place where the accident/damage to the vehicle occurred, and provide a police report. The condition for payment of the amount of damage caused to the vehicle (intentional and accidental damage of any origin, accident, theft, partial and complete loss of the car) by the insurance company is: recording the incident in the form of a police report.
If the traffic accident and damage are not reported to the Police, the Lessee shall pay the Lessor the full amount of damage caused to the vehicle.
The Lessee is obliged to provide a written statement of the accident, regardless of the insurance contract for damage to the vehicle.
Any damage to the car interior is charged in the amount of 100 € in dinar equivalent. The fine for smoking in the car is 100 € in dinar equivalent. Transportation of animals – by agreement with the Lessor. After transporting animals, return the car with a clean interior. In case of contamination of the interior, a fine of 100 € in dinar equivalent is charged.
The Lessee is obliged to fill the rented car only with fuel suitable for this vehicle. In case of filling the rented car with unsuitable fuel, the Lessee bears all damage incurred: services for delivering the car to an authorized service center, services for servicing the car, a full tank of appropriate fuel and handling costs, as well as all other incurred costs.
For a lost/destroyed number plate/lost vehicle documents, the Lessee pays an additional cost of 150 euros in dinar equivalent. The renter pays the full amount of the lost key/remote control of the alarm system in the amount of 300 euros in dinar equivalent.
A damaged child car seat is charged in the amount of 100 euros in dinar equivalent. Cleaning of a heavily soiled child car seat is charged in the amount of 2400 dinars. Damaged snow chains are charged in the amount of 60 euros in dinar equivalent.
- LOSS OF VEHICLE
The Lessee must immediately report the theft or disappearance of the vehicle during the rental to the Lessor and the competent Police in the place where the theft/disappearance occurred, and fill out a vehicle theft/loss report at the Lessor’s office.
If the theft/disappearance of the vehicle is not reported to the police and the Lessor does not provide the vehicle documents and the original key, the Lessee shall pay the full amount of the vehicle value. The Lessee is obliged to provide a written statement on the vehicle loss report, regardless of the presence of vehicle theft/loss insurance.
The value of the stolen vehicle is assessed in accordance with the current AMSS (Automobile and Motorcycle Association of Serbia) catalogue.
- Regardless of any liability for damage caused to the rented vehicle, the Lessee is fully liable for damage caused to the vehicle by himself or his authorized driver (another driver) while intoxicated. In the event of criminal offenses and confiscation of the vehicle, the Lessee pays for each day of rent until the vehicle is returned to the office of the Lessor.
Damage caused intentionally or due to gross negligence while driving, damage if he did not have a valid driver’s license at the time of damage, theft if the vehicle was not locked or not protected by an alarm at the time of theft.
- The Lessee undertakes to protect the interests of the Lessor and its Insurance Company in the event of an accident by:
that he will write down the names and addresses of the participants and witnesses of the accident, that he will not leave the damaged vehicle until he has removed it from the scene of the accident, after the accident has been recorded. In the event of serious damage to the vehicle or if there are injured persons in the accident (even when the fault of other persons is obvious), he will immediately call and wait for the arrival of the police and ambulance, who will file a written report of the accident at the nearest office of the Lessor.
- If the Lessee fails to fulfill all the conditions specified in Articles 11 and 12 of this Agreement in the event of an accident, he will be liable for all consequences and losses that the Lessor will incur as a result of this failure.
- The Lessor is not responsible for any material damage caused to the Lessee due to mechanical failure of the rental car, such as loss of hotel reservations, air tickets, boat tickets or any other loss of travel or business arrangements.
- The Lessor is not obliged to provide a replacement vehicle if the Lessee damages the vehicle due to his own fault or damages the engine / traction / wheels etc. Damage caused by bad driving or negligence while driving is not covered.
- The Lessor will not compensate the Lessee for loss of or damage to personal luggage and goods located in or on the rented vehicle.
The Lessor will not compensate the Lessee for damage caused by: any breakdown of the vehicle during use and / or delay in delivery of the vehicle.
- In the event that the vehicle remains outside the state border for any reason,
the Lessee will be charged an international one-way rental fee for a specific destination in the amount of 180 dinars per kilometer traveled, a fine of 100,000 dinars and a rental fee, at the current rental price for each day until the car is returned to the Lessor’s ownership in good condition. For picking up a car left within the borders of Serbia 180 dinars per km,
fine 50,000 dinars and payment of rent, at the current rental price for each day until the car is returned to the Lessor in good condition. International one-way rental is not allowed. Domestic one-way rental – by agreement. Hiring a driver is negotiated and paid separately.
- No person who is not expressly specified in the Rental Agreement has the right to drive the rented car. If the Lessee allows a third party to drive the rented car, it will be considered that the Lessee’s obligations under the Rental Agreement are violated and the Lessee is liable for all consequences that may arise as a result of the actions of a third party – indirect and direct, including direct liability to the Lessor for damage caused by the Lessee and / or a third party.
- Any changes to this provision will be valid only if they are confirmed in writing by both contracting parties.
- In the event of a dispute arising from this agreement, the parties agree to the jurisdiction of the court in Subotica.
- The Lessor, as the personal data operator, hereby informs the Client about the processing of his personal data. The Lessor processes personal data for the purpose of achieving legitimate purposes and within the limits necessary for the fulfillment of obligations stipulated by the current legislation, contractual obligations for the purpose of providing services to the Client. The Lessor uses personal data to carry out its activities in accordance with the legislation on the protection of personal data. The Lessor may provide personal data to certain legal and/or government bodies. By signing the Lease Agreement, the Lessee agrees to the copying of the driver’s license and identity card.
The tenant MUST:
- use the vehicle in accordance with the manufacturer’s operating rules and agreement;
- have a driver’s license of the appropriate category;
- use the car strictly in accordance with its intended purpose for consumer purposes;
- carry out regular thorough checks of the vehicle for external damage, and also check it daily
coolant, brake fluid, engine oil levels. If the level of liquids does not meet the permissible
to operate the vehicle normally, immediately (no later than 12 hours) notify the Lessor about this;
- personally drive the car, unless otherwise specified in the contract.
- do not allow disassembly and repair of the car, any interference with the structure of the car and do not install on it
additional equipment, do not replace numbered components and assemblies. Any replacement is considered
as damage to the car.;
- if damage is detected, immediately (no later than 1 hour from the moment of discovery) notify the Lessor about it
in writing or by telephone.
- when leaving the car for any time, it is mandatory to take the original car key with you,
alarm remote control, vehicle registration certificate. In case of car theft
Together with the car registration card, the CASCO insurance policy does not work!
- park the car without violating traffic rules.
- comply with the daily mileage limit (from 200 to 400 kilometers per day), otherwise the Lessee pays
excess, based on the cost of 12 dinars for each kilometer of mileage over the established
restrictions.
PROHIBITED:
- use the Vehicle specified in this agreement for commercial transportation of passengers and cargo, for towing
vehicle or trailer driving, auto racing and off-road driving;
- in sports competitions;
- for transportation of goods in violation of customs rules or in other illegal ways, as well as for any other purposes,
contradicting the current legislation of the Republic of Serbia.
